From the time of purchasing my MDX and with every service visit I have been treated with the utmost respect. When I am in a time crunch — they do everything to make sure that my vehicle is given priority. Each time I have been in my car has been washed. This is the second vehicle I have purchased from Acura of Hamilton — not only do I love my MDX — but I will purchase my next one here too! I live in Toronto — but will travel for this type of service.